ClickFix and its subsidiaries respect your privacy and are committed to protecting it. ClickFix provides this Privacy Statement to inform you of our Privacy Policy and practices and of the choices you can make about the way your information is collected online and how that information is used. We’ve structured our Web sites so that, in general, you can visit ClickFix on the Web without identifying yourself or revealing any personal information. We make this notice readily available on our home page and at the bottom of every ClickFix Web page. Some ClickFix Web pages are P3P-enabled, which allows you additional control over your personal information. 

1. Sites covered by this Privacy Statement
2. Types of information we collect
3. Children’s privacy
4. How we use your information
5. Who we share your information with
6. Your choices
7. Your information and third-party companies
8. Access to and accuracy of your information
9. Keeping your information secure
10. Changes to this Statement
11. Contacting us

6. Your choices

ClickFix gives you the choice of receiving a variety of information that complements our products and services. You can subscribe to receive certain product- and service-specific information and ClickFix-wide marketing communications. ClickFix-wide communications may include new product information, special offers, or an invitation to participate in market research. We give you a choice regarding delivery of ClickFix-wide communications by postal mail, e-mail and telephone. You can make or change your choices at the data collection point or through ClickFix Passport (ClickFix’s proprietary online customer registration tool, available only in the United States). Please refer to section 7 for further instructions. We will make every effort to honor your preferences. This option does not apply to communications for the purpose of administering order completion, contracts, support, product safety warnings or driver updates. 

7. Your information and third-party companies

Certain ClickFix services are linked with those from unrelated third-party companies, some which offer you the option to share with both ClickFix and the third party personal data you provide. Examples include the ability to register software products from multiple vendors from a single ClickFix Web page, to request communications from ClickFix marketing or solution partners, or to enable order completion through a reseller. We will not share your personal information with those third-party companies unless you make that choice. 

8. Access to and accuracy of your information

ClickFix strives to keep your personal information accurate. We have implemented technology, management processes and policies to maintain customer data accuracy. We will provide you with access to your information, including making reasonable effort to provide you with online access and the opportunity to change your information. To protect your privacy and security, we will also take reasonable steps to verify your identity, such as a password and user ID, before granting access to your data. Certain areas of ClickFix’s Web sites may limit access to specific individuals through the use of passwords and other personal identifiers.

The most effective way to view and change your personal information is to return to the Web page where you originally submitted your data and follow the instructions on that Web page or use ClickFix Passport. 

9. Keeping your information secure

ClickFix is committed to protecting the information you provide us. To prevent unauthorized access or disclosure, to maintain data accuracy, and to ensure the appropriate use of the information, ClickFix has in place appropriate physical and managerial procedures to safeguard the information we collect. 

We use Secure Sockets Layer (SSL) encryption when collecting or transferring sensitive data such as credit card information. SSL encryption is designed to make the information unreadable by anyone but us. This security measure is working when you see either the symbol of an unbroken key or closed lock (depending on your browser) on the bottom of your browser window.

Credit card numbers are used only for processing payment and are not used for other purposes. As part of real-time payment processing, ClickFix subscribes to a fraud management service. This service gives you and ClickFix an extra level of security to guard against credit card fraud to protect your financial data. 

10. Changes to this Statement

If there are updates to the terms of ClickFix’s Online Privacy Statement, we will post those changes and update the revision date in this document, so you will always know what information we collect online, how we use it, and what choices you have. For material changes to this Statement, ClickFix will provide notification to affected customers. 

11. Contacting us

We value your opinions. If you have comments or questions about our privacy policy, please send them to the ClickFix Privacy Office. 

Rev. Feb. 2003 

¹A URL (Uniform Resource Locator) is the global address of documents and other resources on the World Wide Web. For example, http://www.ClickFix.com is the URL for ClickFix’s U.S. home page.

²An IP address is an identifier for a computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network, such as the World Wide Web. Networks use the TCP/IP protocol to route information based on the IP address of the destination. In other words, an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web, allowing Web servers to locate and identify your computer. Computers require IP addresses in order for users to communicate on the Internet, browse and shop.